The FrogHead Grill’s success depends on our franchisees and our staff. Our growth and success is based on our focus on continual improvement, which is measured by our sales but just as importantly as measured by the way in which we achieve our goals. Achieving our goals will only occur with our commitment to uncompromising values and integrity that always guide our decisions and actions. The following are the core values that form the foundation of our measurement of success:
We believe in providing legendary service. Our goal is to provide the kind of unique and genuine sort of personal care and attention that our guests tell stories about.
We believe that good enough isn’t. We never stop trying to do it better, no matter how good we are. We constantly strive to "raise the bar.”
We believe in honesty and trust. We work to build trust with others in each and every transaction and interaction. We recognize that honesty and trust form the bond that holds organizations and relationships together.
We believe in the ongoing training and development of our people. We see it as a worthy investment in the future of the restaurant and as a way of enabling our people to achieve their potential in whatever they do.
We believe our continued success depends on teamwork. We know that great achievements are only possible from helping and respecting each other.
We believe in doing business in a professional and orderly manner. We take great pride in having good systems, standardized procedures and being organized.
We believe in being responsible to others and to ourselves. We do what we say we are going to do when we say we are going to do it. We believe in personal accountability and avoid blaming others when things don’t turn out as planned.
FrogHead’s Mission Statement
To provide our guests with a “Uniquely Familiar and Sophisticatedly Simple” Dining Experience. Our eclectic ‘made from scratch’ menu offers a variety of popular dishes that are often accented with a Creole flare—Our service sets itself apart by offering our guests the highest level of attention & willingness to always take the extra step. We must ensure each of our guests receives the great food and great times they expect; after all, we are in the business of making ‘HAPPY PEOPLE’.